No surprises
How it works
We've made this as simple as possible. Here's everything you need to know.
Simple by design
Play made simple
No fuss, no setup crew, no stress. Just pick it up and let the fun begin.
1
Choose your package
Find the perfect play package and add any extras before checkout.
2
Book & pay online
Secure your booking online with a deposit.
3
Pick up from us
Collect from West Wallsend on Friday, set up in minutes and let the fun begin.
4
Play, then return
Rinse, repack and return Sunday afternoon or Monday morning.
The details
Pickup, return & hire info
Everything in one place so there are no surprises on the day.
📅 Hire windows
Standard hire: Friday – Sunday
Pickup: Friday 2:00pm – 6:00pm
Return: Sunday 4–6pm or Monday 7–11am
Midweek hire and custom packages available upon request.
Midweek hire and custom packages available upon request.
📍 Location & pickup
Based in: West Wallsend, NSW 2286
Serving: Lake Macquarie, Newcastle & Hunter Region
Address: Provided prior to pickup
Delivery is not currently available.
Delivery is not currently available.
💳 Payment & booking
Deposit: $55 to secure your booking
Remaining balance: Due before or at pickup
Cancellations 7+ days: Full refund or credit, your choice.
Cancellations within 7 days: Credit only, valid for a future booking.
Cancellations 7+ days: Full refund or credit, your choice.
Cancellations within 7 days: Credit only, valid for a future booking.
🧼 Condition & care
Before returning: Rinse off all outdoor and water play items
Pack it up: Return everything to the tubs provided
Damaged items: Charged at replacement cost
Missing items: Charged at replacement value
Good to know
Frequently asked questions
If your question isn't here, just reach out.
What ages are your packages suitable for? ↓
Our play packages are designed for little humans aged 6 months to 8 years. Each package includes a recommended age range on its product page to help you choose the best fit.
How long is the hire period? ↓
Weekend hires are collected on Friday and returned on Sunday evening or Monday morning, giving you plenty of time to enjoy the fun without feeling rushed.
Do you deliver? ↓
Not at this stage. All hires are collected and returned from West Wallsend. Keeping things DIY helps us keep our packages affordable for everyday families.
How clean is the equipment? ↓
Every item is thoroughly cleaned, sanitised and checked before every hire. As parents ourselves, we wouldn't hire out anything we wouldn't let our own little humans play with.
Can I hire more than one package? ↓
Absolutely! Many families combine packages for siblings of different ages or larger celebrations. You can also add our Extra Play Pack for bigger parties or anyone wanting more to explore.
What's included with the Mess Fest package? ↓
We provide all the equipment, tools and activity guides. You'll simply need to supply the sensory base, such as sand, dirt, oats, rice, lentils, ect. Each theme includes an inspo and setup guide.
What happens if something gets damaged? ↓
We expect normal wear and tear because kids are meant to play! If an item is significantly damaged or goes missing, you'll only be charged the replacement cost.
Can I cancel my booking? ↓
Yes. Cancellations made more than 7 days before your booking receive a refund or credit for a future booking. Cancellations within 7 days of your booking are only eligible for a credit towards a future booking.
Do you offer weekday hire? ↓
Yes! We offer discounted weekday hire, perfect for playdates, grandparents, homeschool activities and school holidays. Just get in touch to arrange a booking.
Why hire instead of buy? ↓
Because kids don't need more stuff, they need new experiences. Hiring means less clutter, less waste and a fraction of the cost of buying quality play equipment you'll only use a handful of times. We take care of the cleaning, storage and setup inspiration so you can simply enjoy the fun.
Do you have more questions?
We're happy to answer and discuss any and everything to do with creating a magical Playday. Get in touch →